Measuring Team Time
We want to preface this by saying that this is not about micro-managing; this is about managing your resources (people) effectively as a business owner.
The most important thing to know and track here is the amount of time they spend by category (or client). You can find that by having them track their hours in a tool like Toggl or build your own custom solution (like we do in our program, Measure and Maximize).
Keep reading if you want more details!
What’s important to track for your team time?
- It’s important to know the big buckets of work happening in your business (Admin, Graphic Design, Copywriting, Tech, Customer Support, etc) and how much time your team members overall and individually are allocating to these areas.
- If you have more of an agency model, you can do the same thing but by client.
- We like to look at this in terms of percentage. For example, Mary spent 30% of her time last month on Customer Support work.
Why is it important to know your team time allocation?
- Better decision-making – When you have a clear understanding of where time is being spent, you can make more informed decisions about what is most important and allocate resources accordingly. This can help to ensure that the most important initiatives are being given the attention and resources they need to be successful.
- Managing workloads and identifying hiring needs – Time tracking can also provide valuable insights into the workload of each team member, allowing business owners to make informed decisions about how to distribute tasks and allocate resources. This might even mean spotting in advance that your support coach is coming up on capacity and you should start looking for a second to bring into the business.
- Improving efficiency within the business – By tracking where team members are spending their time, you can identify areas where time is being spent in a way that is not best serving the business.
Summary: When you can see how your team is spending their time, you can help prioritize efforts to ensure the most important things are being done first, ensure that the investment you’re making in your team is paying off, and know you have the right people doing the right things.
If you’re picking up what we’re putting down and starting to see how data is THE thing to help you make more, spend less, and create a LOT more time and spaciousness in your business, we’d love to invite you inside my course, Measure & Maximize.
Not only will you know how to find all of this data, but you’ll learn how to automate it to a dashboard that gives you all the metrics you need in your business at the literal click of a button.
Click below to find out more 👇
The Legal Paige
Kari was committed to ensure we understood the metrics that mattered most to our business.
She didn’t just set up the system and walk away – she took the time to discuss our specific needs and goals, and then tailored our Google Analytics setup and dashboard to align with those objectives. Her patience and clear communication style made what could have been a daunting process incredibly manageable.
The Legal Paige
We were excited about the idea of having a dashboard that would allow us to track leads and sales at a glance - making it easier to make decisions to support the growth of the business.
I love how everything was well-organized and we had step-by-step directions to get you everything that was needed. We also really appreciate how you were willing to work with us to make sure the dashboard included everything important to our business.
Owner at Krista St. Germain Life Coaching
Owner at Krista St. Germain Life Coaching
